1. Introduction

HWM Trading Ltd is committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, and share information about you when you visit our website www.hwmtrading.co.uk or use our services.

2. Information We Collect

We may collect the following types of personal information:

• Information you provide directly:
  • Name
  • Email address
  • Phone number
  • Postal address
  • Any other information you choose to provide (e.g., via contact forms or enquiries).
• Information we collect automatically:
  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages visited
  • Cookies and similar technologies (see our Cookie Policy below).

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and improve our services
• To respond to your enquiries and requests
• To communicate with you about our products and services
• To personalise your experience on our website
• To comply with legal obligations
• To perform office clearances and related services

4. Sharing Your Information

We may share your personal information with:

• Third-party service providers who assist with our business operations (e.g., IT support, payment processing)
• Our partners, if required for the services we provide
• Law enforcement or regulatory authorities, as required by law

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law.

7. Your Rights

Under the UK GDPR, you have the following rights:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to erase your personal information
• The right to restrict the processing of your personal information
• The right to data portability
• The right to object to the processing of your personal information
• Rights related to automated decision-making and profiling

To exercise these rights, please contact us at [email protected].

8. Cookie Policy

Our website uses cookies and similar technologies.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

HWM Trading Ltd
Damer House, Meadow Way, Wickford SS12 9HA
Email: [email protected]
Phone: 07921032943